Since establishing its presence in the Philippines in 1937, IBM has evolved to become the leading information technology partner in the country, providing hardware, software and services. It is known for the quality of its products and services in a long-standing tradition of excellence, customer satisfaction, and commitment to business ethics and integrity.
With over 7000 employees and still growing, IBM Philippines has the most extensive IT services network, servicing the most number of clients across all sectors and industries. IBM provides IT and business solutions to majority of the top companies in the Philippines from the government, financial & banking, telecom, retail & distribution sectors, among others. It has 3 wholly-owned subsidiaries (IBM Business Services, IBM Solutions Delivery and IBM Daksh) and more than 400 Business Partners and 130 Authorized Service Centers nationwide.
IBM in the Philippines strategically expanded its services portfolio—becoming IBM’s 2nd largest global delivery location in the world. In 2007 and 2008 alone, IBM invested hugely in several new facilities, namely:
- IBM Daksh – Two CRM centers in Edsa Central, Mandaluyong City and the other one located in Commonwealth Avenue, Quezon City.
- IBM Business Services – A recruitment center in IBM Plaza and another office & delivery center in 1800 Building, Eastwood City, Quezon City.
- IBM Solutions Delivery – ISD grew 200% in 2007 in terms of manpower and opened up two more office spaces in IBM Plaza.
- IBM Philippines – opened Sales & Distribution office at the Asia Town IT Park in Lahug, Cebu City.
IBM has been recognized by Quezon City as among its Top tax payers for the last 6 years. A PMAP (People Management Association of the Philippines) Employer of the Year recipient, IBM has also been recognized by ILO (International Labor Organization) and ECOP (Employers Confederation of the Philippines)as a Child Friendly Firm in 2000 and in 2007. It has received various awards at the Asian CSR Awards (2006), Gold Quill Awards (2007), Philippine Quill Awards (2008), and Anvil Awards (2008).
IBM’s deep commitment to drive innovation in all communities where it operates, resonates in the company’s Corporate Citizenship & Corporate Affairs (CC&CA) program that strategically employs IBM’s technology and expertise for the improvement of education and address other locally relevant issues. Among its award-winning programs are KidSmart Early Learning Program, eMentor teacher training program (2007) and Computer Eyes (2002).
In an effort to enhance the global competitiveness of the Philippines, IBM, in collaboration with the Department of Science and Technology and other partners from industry, government and academia launched “FILIPINNOVATION” in 2007, the country’s first National Innovation Strategy—through a summit that has brought together leaders from all aforesaid constituencies including IBM’s Senior Vice President for Innovation and Technology Nick Donora, and President Gloria Macapagal-Arroyo.
Also, In support of the country’s vision of becoming the global hub in Offshoring and Outsourcing (O&O), IBM has collaborated with the Commission on Information and Communications Technology (CICT) and the Business Processing Association of the Philippines (BPAP) to advocate and facilitate the adoption of Service Science, Management and Engineering Curriculum in colleges and universities nationwide in order to develop the critical mass of skilled manpower needed in the Global O&O Industry.
